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Online Diagnosis Tools

The following tools provide "expert" assistance with problem diagnosis:

  1. Diagnose problems with call setup
  2. Diagnose call quality problems based on user's description of the problem
  3. Diagnose call quality problems using network statistics
  4. Diagnose problems with call termination

Downloadable Tools

The following tools can be downloaded and used locally.

Telchemy IP Impairment Simulator (Windows only)

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